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What is JourneyCheck?
What is shown?
Can I get a quick overview of what is happening?
How do I get more information about any item?
What is the difference between 'Underground Update' and 'Planned Underground Works'?
Can I get information on planned Underground alterations after today? (Only for relevant TOCs)
Can I filter the information for my journey?
How do I get departure board information?
Can I select journeys that involve changing?
Where does the real time information come from?
How far into the future do the listed incidents in 'Line' and 'Service' Problems cover?
How far into the future do the departure boards go?
Do the Departure Boards only show the trains operated by East Coast?
What does 'No Report' etc. in the Calling Pattern mean? Can I see how my train is actually running when it is en route rather than just having 'Expected times'?
What is a 'Circular Route'?
How do I know which train is likely to arrive at my destination first?
How can I quickly change my route around for the return journey?
Can I save a route to be used later?
Can I make a route my default route setting?

What is JourneyCheck?

An internet site which gives details of what is currently happening in real time to train services on East Coast generally and also in respect of specific journeys which can be personally chosen.

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What is shown?

The site gives details of incidents affecting services along a route, specific train delays, alterations and cancellations and real time departure and arrival information. It also gives details of both incidents and planned disruption of London Underground services (only relevant for Train Operating Companies running into London). Other information may also be shown dependent on the requirements of the particular Train Operating Company.

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Can I get a quick overview of what is happening?

Yes, the 'Network Overview' page shows how many items of each type of information there are and a brief summary of the item. If you have a specific selected route displayed, you can change to this page by clicking on 'NETWORK OVERVIEW' at the bottom right of the 'Route Filter' box.

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How do I get more information about any item?

Alongside each summary on the left is a small square with a + sign in it. Clicking on this will expand the item and show more details. Clicking on this square again (now showing a – sign) will reduce the information shown to the summary.

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What is the difference between 'Underground Update' and 'Planned Underground Works'?

'Underground Update' lists unplanned current problems disrupting the service. 'Planned Underground Works' shows the planned alterations affecting Underground services today.

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Can I get information on planned Underground alterations after today? (Only for relevant TOCs)

Yes, you can get details of all item up to 31 days in advance by selecting any station with an Underground interchange and filtering the list by using it as a 'From' or 'To' location (see below). Options are then available for listing future Underground information.

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Can I filter the information for my journey?

Yes, by selecting stations from the list and entering them in the 'From' or 'To' (or both) boxes, the information will be filtered to only show items likely to affect trains serving the station(s) you have specified.

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How do I get departure board information?

You will need to select stations from the list and enter them in the 'From' or 'To' (or both) boxes (see previous Q and A).

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Can I select journeys that involve changing?

No, only routes with direct train services between them will display relevant information.There are no direct East Coast services between the 'from' location and the 'to' location will be shown in the departure and arrival boxes in this case.

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Where does the real time information come from?

The 'Line' and 'Service' Problems are fed directly from the East Coast Control Room, where decisions on current train running are made and using Nexus Alpha's own systems. It is thus the most up to date information available about the train service.

Departure Board information is supplied from National Rail Enquiries via an automatic system. Underground Information is supplied by Transport for London Travel Information.

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How far into the future do the listed incidents in 'Line' and 'Service' Problems cover?

These are displayed as soon as they are received from the East Coast Control Room and thus cover as far into the future as is known at that time.

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How far into the future do the departure boards go?

Normally the first four trains will be shown. Clicking on 'More' will increase the display to show all trains in the next hour. If there are no trains scheduled in the next hour, a message 'There are no direct services to the 'to' location departing from the 'from' location within the next hour.' will be shown for departures with a similar wording for arrivals.

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Do the Departure Boards only show the trains operated by East Coast?

No, all the services of all the Train Operating Companies operating trains along the route you have selected will be shown together with the name of that company underneath the details.

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What does 'No Report' etc. in the Calling Pattern mean?

There are a number of words which may appear and this is what they mean: Delayed = This service is delayed, No report = There is no report on the progress of this service yet, On time = This service is on time, Starts here = The service has not yet started the journey, Cancelled = The service has been cancelled throughout, Not Stopping = The train is running for part of its journey but not calling at that particular station.

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Can I see how my train is actually running when it is en route rather than just having 'expected times'?

Yes. When the timing shown in the Calling Pattern against a station is shown in normal typeface this indicates an expected time. However when you refresh the page, as soon as there is a report of the train leaving a station, the timing shown in the Calling Pattern against that station will be shown in italic rather than in normal typeface and this indicates the time that the train actually departed that location.

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What is a 'Circular Route'?

Some trains start from a location and then go round in a loop returning to terminate at the same station from which they started. These are 'Circular Routes'. Sometimes using one of these trains the long way round the loop would be very slow. See the next Q and A for details of how to find the quickest service.

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How do I know which train is likely to arrive at my destination first?

Not only are there trains that go a long way round (see question above) but also trains may overtake others that were previously in front. By clicking on 'Sort by Dest. Arr.' the train departures will be listed in the expected order of arrival at your chosen destination rather than by scheduled departure from where you are going from. Clicking on the same area again (now shown as 'Sort by Orig. Dep.') will revert the order to that of scheduled departures.

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How can I quickly change my route around for the return journey?

Clicking on the double ended arrow to the right of the 'From' and 'To' boxes in the Route Filter will reverse the 'From' and 'To' locations.

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Can I save a route to be used later?

Yes, setting the 'From' and 'To' locations to what you wish to save and then clicking on 'Save' will save the route and it will appear in the list 'Saved Routes'. Selecting one of your saved routes in the 'Saved Routes' list and then clicking 'Delete' will remove it from the list.

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Can I make a route my default route setting?

Yes, by selecting one of your saved routes in the 'Saved Routes' list and then clicking 'Set as Default'. The default route will be shown with a yellow background in the 'Saved Routes' list. You can change the default to another route by simply selecting the other route in the 'Saved Routes' list and then again clicking 'Set as Default'. This route will now become the default route instead of the previous one.For this functionality to work successfully, you must have cookies enabled in your browser settings.

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