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JourneyCheck FAQs

What is JourneyCheck?
What is shown?
Can I get a quick overview of what is happening?
How do I get more information about any category?
How do I get more information about any individual item?
Can I filter the information for my journey?
How do I get departure board information?
Can I select journeys that involve changing?
Where does the real time information come from?
Does JourneyCheck include the Enterprise services?
How far into the future do the listed incidents in ‘Line’ and ‘Service’ Problems cover?
How far into the future do the departure boards go?
Does the information automatically update?
How can I quickly change my route around for the return journey?
Can I save a route to be used later?
Can I make a route my default route setting?

What is JourneyCheck?

An internet site which gives details of what is currently happening in real time to train services on Northern Ireland Railways generally and also in respect of specific journeys which can be personally chosen.

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What is shown?

The site gives details of incidents affecting services along a route, specific train delays, alterations and cancellations and real time departure information.

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Can I get a quick overview of what is happening?

Yes, the ‘Summary Page‘ shows how many items of each type of information there are (as a number to the left of the heading) and a brief summary of the item. If you have a specific selected route displayed, you can change to this page by changing both the selected ‘From‘ and ‘To‘ stations to ‘All Stations’ and clicking ‘Go‘.

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How do I get more information about any category?

If there is one or more items in a category, a box is shown to the right of the appropriate heading worded ‘Expand All’. Clicking in this ‘Expand All’ box will expand the details of all the individual items in this category so you can read the details. Clicking in this box again (now showing ‘Collapse All’) will reverse the process. If you wish to see expanded information about only one item, see the next FAQ.

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How do I get more information about any individual item?

Alongside each summary on the left is a small square with a + sign in it. Clicking on this will expand the item and show more details. Clicking on this square again (now showing a – sign) will reduce the information shown to the summary.

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Can I filter the information for my journey?

Yes. Go to the section marked ‘Your Journey’. There are two boxes marked ‘From’ and ‘To’ with a downward arrow to the right. Use this arrow to show a list of all the stations on the network or alternatively type in the first few letters of the station name to reduce the list to those stations starting with those letters. You can select only a ‘From’ location or both a ‘From and ‘To’ location and the information will be filtered accordingly. If you wish to reverse the ‘From’ and ‘To’ locations, this can be done by clicking in the box with two opposite arrows between the ‘From’ and ‘To’ boxes. To restore a summary view change the ‘From Station’ and ‘To Station’ to both show ‘All Stations’.

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How do I get departure board information?

You will need to select a station from the list and enter it in the ‘From’ box or enter stations in both the ‘From’ and ‘To’ boxes (see previous Q and A).

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Can I select journeys that involve changing?

No. Only routes with direct train services between them will display relevant information. If there are no direct services the following message will be shown ‘There are no direct services between the ‘from’ location and the ‘to’ location’. Alternatively where there are direct services but none in the next hour this message will be shown, ‘There are no direct services from the ‘from’ location to the ‘to’ location within the next hour’.

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Where does the real time information come from?

The ‘Line’ and ‘Service’ Problems are fed directly from the Northern Ireland Control Room, where decisions on current train running are made and using Nexus Alpha’s own systems. It is thus the most up to date information available about the train service.

Departure Board information is supplied from the same system which supplies information to the train departure displays on the stations.

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Does JourneyCheck include the Enterprise services?

Yes. These are included (in both directions), in respect of both incidents and departure boards. The stations in the Republic served by these services are included within the station list and so can be used to query for information regarding these services.

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How far into the future do the listed incidents in ‘Line’ and ‘Service’ Problems cover?

These are displayed as soon as they are received from the Northern Ireland Railways Control Room and thus cover as far into the future as is known at that time.

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How far into the future do the departure boards go?

These will replicate the information shown on the stations and normally shows services departing within approximately the next hour to 90 minutes. If there are no trains scheduled in the next hour, a message ‘There are no direct services to the ‘to’ location departing from the ‘from’ location within the next hour.’ will be shown for departures with a similar wording for arrivals

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Does the information automatically update?

No. You will need to refresh your browser using its refresh button or the F5 key.

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How can I quickly change my route around for the return journey?

If you wish to reverse the ‘From’ and ‘To’ locations, this can be done by clicking in the box with two opposite arrows between the ‘From’ and ‘To’ boxes.

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Can I save a route to be used later?

Yes. Move the mouse over the ‘Saved Routes’ box on the left near the top. It will change colour and you will see three options in a list. The top one is ‘Save Current Route’. Simply click on this and it will save the current ‘From’ and ‘To’ locations as a ‘Saved Route’. When you next look at the Route Selection area, you will find your ‘Saved Routes’ listed below the ‘Save Current Route’ option. There is a button to the right of the details of the route which enables you to delete it as a ‘Saved Route’.

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Can I make a route my default route setting?

Yes. Select one of your saved routes in the ‘Saved Routes’ list and then click the other button to the right of the details marked ‘Make Default’. The default route will be indicated by the words ‘Default Route’ where the button was previously located. You can change the default to another route by simply clicking the ‘Make Default’ button adjacent to the route that you now wish to make your default route. This route will now become the default route instead of the previous one. When you open JourneyCheck it will now open with your ‘Default Route’ as the settings.

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