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Cookies Policy Page.
Improvement Work20:21 Bristol Temple Meads to Cardiff Central
Due
Exp
Bristol Temple Meads
20:21
On Time
Cardiff Central
21:09
On Time
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
| 19:15 | Taunton | On Time | |||
| 19:26 | Bridgwater | On Time | |||
| 19:33 | Highbridge & Burnham | On Time | |||
| 19:48 | Weston-super-Mare | 19:50 | |||
| 19:54 | Worle | 19:56 | |||
| 20:00 | Yatton | On Time | |||
|
20:06 | Nailsea & Backwell | On Time | ||
Preceding Stations
|
|||||
| 20:21 | Bristol Temple Meads | On Time | 5 | ||
| 20:27 | Filton Abbey Wood | On Time | |||
| 20:35 | Patchway | On Time | |||
| 20:45 | Severn Tunnel Jn | On Time | |||
| 20:55 | Newport South Wales | On Time | |||
| 21:09 | Cardiff Central | On Time | |||
| Collapse Subsequent stations | |||||
20:57 Bristol Temple Meads to Cardiff Central
Due
Exp
Bristol Temple Meads
20:57
On Time
Cardiff Central
21:44
On Time
Problems
This train may be affected by the following route problem
Alterations to services between Fratton and Portsmouth Harbour
Due to a points failure between Fratton and Portsmouth Harbour all lines are blocked.
What has happened?
-
A set of points has failed at Portsmouth Harbour.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers have been on site since 06:49 and are working on a fix. Whilst this is being worked on we will terminate and start our services at Fratton instead of Portsmouth Harbour.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes:
-
First Bus route 1 between Portsmouth (Hard Interchange Stop F), Portsmouth (Guildhall Stop B) and Fratton (Fratton Bridge).
-
First Bus route 3 between Fareham (Bus Station Stop B), Cosham (Health Centre), Portsmouth (Guildhall) and Portsmouth (Hard Interchange Stop E).
-
First Bus route 8 between Portsmouth (Hard Interchange Stop G), Portsmouth (Guildhall) and Cosham (Health Centre).
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact
Train services running to and from these stations may be delayed or revised. Disruption is expected until 22:00 17/09.Customer Advice
-What has happened?
-
A set of points has failed at Portsmouth Harbour.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers have been on site since 06:49 and are working on a fix. Whilst this is being worked on we will terminate and start our services at Fratton instead of Portsmouth Harbour.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes:
-
First Bus route 1 between Portsmouth (Hard Interchange Stop F), Portsmouth (Guildhall Stop B) and Fratton (Fratton Bridge).
-
First Bus route 3 between Fareham (Bus Station Stop B), Cosham (Health Centre), Portsmouth (Guildhall) and Portsmouth (Hard Interchange Stop E).
-
First Bus route 8 between Portsmouth (Hard Interchange Stop G), Portsmouth (Guildhall) and Cosham (Health Centre).
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 2 hours.Attachment
Last Updated: 17/09/2025 19:46
| Due | Station | Status |
|---|
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
| 18:24 | Portsmouth Harbour | On Time | |||
| 18:29 | Portsmouth & Southsea | On Time | |||
| 18:33 | Fratton | On Time | |||
| 18:40 | Cosham | On Time | |||
| 18:49 | Fareham | 18:51 | |||
| 19:11 | Southampton Central | 19:16 | |||
| 19:23 | Romsey | 19:28 | |||
|
|
19:42 | Salisbury | 19:52 | ||
| 20:03 | Warminster | 20:12 | |||
| 20:13 | Westbury | 20:21 | |||
| 20:20 | Trowbridge | 20:27 | |||
| 20:26 | Bradford-On-Avon | 20:33 | |||
| 20:39 | Bath Spa | 20:45 | |||
|
Preceding Stations
|
|||||
| 20:57 | Bristol Temple Meads | On Time | 15 | ||
| 21:06 | Filton Abbey Wood | On Time | |||
| 21:19 | Severn Tunnel Jn | On Time | |||
| 21:30 | Newport South Wales | On Time | |||
| 21:44 | Cardiff Central | On Time | |||
| Collapse Subsequent stations | |||||
21:26 Bristol Temple Meads to Cardiff Central
Due
Exp
Bristol Temple Meads
21:26
On Time
Cardiff Central
22:15
On Time
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
| 18:51 | Paignton | On Time | |||
| 18:56 | Torquay | On Time | |||
| 19:00 | Torre | On Time | |||
| 19:10 | Newton Abbot | On Time | |||
| 19:17 | Teignmouth | On Time | |||
| 19:22 | Dawlish | On Time | |||
| 19:26 | Dawlish Warren | On Time | |||
| 19:31 | Starcross | On Time | |||
| 19:40 | Exeter St Thomas | On Time | |||
|
|
19:50 | Exeter St Davids | On Time | ||
| 20:16 | Taunton | On Time | |||
| 20:26 | Bridgwater | On Time | |||
| 20:34 | Highbridge & Burnham | On Time | |||
| 20:48 | Weston-super-Mare | On Time | |||
| 20:54 | Worle | On Time | |||
| 21:00 | Yatton | On Time | |||
| 21:06 | Nailsea & Backwell | On Time | |||
| Preceding Stations | |||||
| 21:26 | Bristol Temple Meads | On Time | 9 | ||
| 21:34 | Filton Abbey Wood | On Time | |||
| 21:39 | Patchway | On Time | |||
| 21:51 | Severn Tunnel Jn | On Time | |||
| 22:02 | Newport South Wales | On Time | |||
| 22:15 | Cardiff Central | On Time | |||
| Collapse Subsequent stations | |||||
21:56 Bristol Temple Meads to Cardiff Central
Due
Exp
Bristol Temple Meads
21:56
On Time
Cardiff Central
22:57
On Time
Problems
This train may be affected by the following route problems
Alterations to services between Fratton and Portsmouth Harbour
Due to a points failure between Fratton and Portsmouth Harbour all lines are blocked.
What has happened?
-
A set of points has failed at Portsmouth Harbour.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers have been on site since 06:49 and are working on a fix. Whilst this is being worked on we will terminate and start our services at Fratton instead of Portsmouth Harbour.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes:
-
First Bus route 1 between Portsmouth (Hard Interchange Stop F), Portsmouth (Guildhall Stop B) and Fratton (Fratton Bridge).
-
First Bus route 3 between Fareham (Bus Station Stop B), Cosham (Health Centre), Portsmouth (Guildhall) and Portsmouth (Hard Interchange Stop E).
-
First Bus route 8 between Portsmouth (Hard Interchange Stop G), Portsmouth (Guildhall) and Cosham (Health Centre).
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact
Train services running to and from these stations may be delayed or revised. Disruption is expected until 22:00 17/09.Customer Advice
-What has happened?
-
A set of points has failed at Portsmouth Harbour.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers have been on site since 06:49 and are working on a fix. Whilst this is being worked on we will terminate and start our services at Fratton instead of Portsmouth Harbour.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes:
-
First Bus route 1 between Portsmouth (Hard Interchange Stop F), Portsmouth (Guildhall Stop B) and Fratton (Fratton Bridge).
-
First Bus route 3 between Fareham (Bus Station Stop B), Cosham (Health Centre), Portsmouth (Guildhall) and Portsmouth (Hard Interchange Stop E).
-
First Bus route 8 between Portsmouth (Hard Interchange Stop G), Portsmouth (Guildhall) and Cosham (Health Centre).
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 2 hours.Attachment
Last Updated: 17/09/2025 19:46
| Due | Station | Status |
|---|
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
| 19:23 | Portsmouth Harbour | On Time | |||
| 19:29 | Portsmouth & Southsea | 19:31 | |||
| 19:33 | Fratton | On Time | |||
| 19:40 | Cosham | On Time | |||
|
|
19:49 | Fareham | On Time | ||
| 20:11 | Southampton Central | 20:16 | |||
| 20:23 | Romsey | 20:27 | |||
| 20:42 | Salisbury | 20:46 | |||
| 21:03 | Warminster | 21:07 | |||
| 21:12 | Westbury | 21:14 | |||
| 21:18 | Trowbridge | 21:20 | |||
| 21:24 | Bradford-On-Avon | 21:26 | |||
| 21:38 | Bath Spa | On Time | |||
|
Preceding Stations
|
|||||
| 21:56 | Bristol Temple Meads | On Time | 15 | ||
| 22:03 | Filton Abbey Wood | On Time | |||
| 22:09 | Patchway | On Time | |||
| 22:20 | Severn Tunnel Jn | On Time | |||
| 22:36 | Newport South Wales | On Time | |||
| 22:57 | Cardiff Central | On Time | |||
| Collapse Subsequent stations | |||||
20:22 Cardiff Central from Taunton
Due
Exp
Bristol Temple Meads
19:30
19:48
Cardiff Central
20:22
Delayed
Problems
This service has been delayed by congestion
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
| 18:10 | Taunton | 18:39 | |||
| 18:21 | Bridgwater | 18:51 | |||
| 18:29 | Highbridge & Burnham | 19:00 | |||
| 18:46 | Weston-super-Mare | 19:11 | |||
| 18:49 | Weston Milton | 19:15 | |||
| 18:54 | Worle | 19:19 | |||
| 19:00 | Yatton | 19:25 | |||
| 19:06 | Nailsea & Backwell | 19:31 | |||
| 19:13 | Parson Street | 19:39 | |||
| 19:16 | Bedminster | 19:43 | |||
|
Preceding Stations
|
|||||
|
|
19:30 | Bristol Temple Meads | 19:48 | ||
| 19:34 | Lawrence Hill | 19:55 | |||
|
|
19:37 | Stapleton Road | 19:58 | ||
| 19:43 | Filton Abbey Wood | Delayed | |||
| 19:48 | Patchway | Delayed | |||
| 19:59 | Severn Tunnel Jn | Delayed | |||
| 20:09 | Newport South Wales | Delayed | |||
| 20:22 | Cardiff Central | Not Stopping | 3 | ||
| Collapse Subsequent stations | |||||
20:46 Cardiff Central from Portsmouth Harbour
Due
Exp
Bristol Temple Meads
19:57
20:00
Cardiff Central
20:46
On Time
Problems
This train may be affected by the following route problem
Alterations to services between Fratton and Portsmouth Harbour
Due to a points failure between Fratton and Portsmouth Harbour all lines are blocked.
What has happened?
-
A set of points has failed at Portsmouth Harbour.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers have been on site since 06:49 and are working on a fix. Whilst this is being worked on we will terminate and start our services at Fratton instead of Portsmouth Harbour.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes:
-
First Bus route 1 between Portsmouth (Hard Interchange Stop F), Portsmouth (Guildhall Stop B) and Fratton (Fratton Bridge).
-
First Bus route 3 between Fareham (Bus Station Stop B), Cosham (Health Centre), Portsmouth (Guildhall) and Portsmouth (Hard Interchange Stop E).
-
First Bus route 8 between Portsmouth (Hard Interchange Stop G), Portsmouth (Guildhall) and Cosham (Health Centre).
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact
Train services running to and from these stations may be delayed or revised. Disruption is expected until 22:00 17/09.Customer Advice
-What has happened?
-
A set of points has failed at Portsmouth Harbour.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers have been on site since 06:49 and are working on a fix. Whilst this is being worked on we will terminate and start our services at Fratton instead of Portsmouth Harbour.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes:
-
First Bus route 1 between Portsmouth (Hard Interchange Stop F), Portsmouth (Guildhall Stop B) and Fratton (Fratton Bridge).
-
First Bus route 3 between Fareham (Bus Station Stop B), Cosham (Health Centre), Portsmouth (Guildhall) and Portsmouth (Hard Interchange Stop E).
-
First Bus route 8 between Portsmouth (Hard Interchange Stop G), Portsmouth (Guildhall) and Cosham (Health Centre).
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 2 hours.Attachment
Last Updated: 17/09/2025 19:46
| Due | Station | Status |
|---|
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
| 17:24 | Portsmouth Harbour | On Time | |||
| 17:29 | Portsmouth & Southsea | On Time | |||
| 17:33 | Fratton | On Time | |||
| 17:40 | Cosham | On Time | |||
| 17:48 | Fareham | On Time | |||
| 18:10 | Southampton Central | On Time | |||
| 18:23 | Romsey | On Time | |||
| 18:42 | Salisbury | On Time | |||
| 19:03 | Warminster | On Time | |||
| 19:12 | Westbury | 19:14 | |||
| 19:18 | Trowbridge | 19:21 | |||
| 19:24 | Bradford-On-Avon | 19:28 | |||
| 19:38 | Bath Spa | 19:41 | |||
|
Preceding Stations
|
|||||
|
|
19:57 | Bristol Temple Meads | 20:00 | ||
| 20:07 | Filton Abbey Wood | 20:11 | |||
| 20:21 | Severn Tunnel Jn | 20:23 | |||
| 20:32 | Newport South Wales | On Time | |||
| 20:46 | Cardiff Central | On Time | 3A | ||
| Collapse Subsequent stations | |||||
21:09 Cardiff Central from Taunton
Due
Exp
Bristol Temple Meads
20:21
On Time
Cardiff Central
21:09
On Time
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
| 19:15 | Taunton | On Time | |||
| 19:26 | Bridgwater | On Time | |||
| 19:33 | Highbridge & Burnham | On Time | |||
| 19:48 | Weston-super-Mare | 19:50 | |||
| 19:54 | Worle | 19:56 | |||
| 20:00 | Yatton | On Time | |||
|
|
20:06 | Nailsea & Backwell | On Time | ||
|
Preceding Stations
|
|||||
| 20:21 | Bristol Temple Meads | On Time | |||
| 20:32 | Filton Abbey Wood | On Time | |||
| 20:36 | Patchway | On Time | |||
| 20:46 | Severn Tunnel Jn | On Time | |||
| 20:57 | Newport South Wales | On Time | |||
| 21:09 | Cardiff Central | On Time | 4A | ||
| Collapse Subsequent stations | |||||
21:44 Cardiff Central from Portsmouth Harbour
Due
Exp
Bristol Temple Meads
20:57
On Time
Cardiff Central
21:44
On Time
Problems
This train may be affected by the following route problems
Alterations to services between Fratton and Portsmouth Harbour
Due to a points failure between Fratton and Portsmouth Harbour all lines are blocked.
What has happened?
-
A set of points has failed at Portsmouth Harbour.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers have been on site since 06:49 and are working on a fix. Whilst this is being worked on we will terminate and start our services at Fratton instead of Portsmouth Harbour.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes:
-
First Bus route 1 between Portsmouth (Hard Interchange Stop F), Portsmouth (Guildhall Stop B) and Fratton (Fratton Bridge).
-
First Bus route 3 between Fareham (Bus Station Stop B), Cosham (Health Centre), Portsmouth (Guildhall) and Portsmouth (Hard Interchange Stop E).
-
First Bus route 8 between Portsmouth (Hard Interchange Stop G), Portsmouth (Guildhall) and Cosham (Health Centre).
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact
Train services running to and from these stations may be delayed or revised. Disruption is expected until 22:00 17/09.Customer Advice
-What has happened?
-
A set of points has failed at Portsmouth Harbour.
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A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers have been on site since 06:49 and are working on a fix. Whilst this is being worked on we will terminate and start our services at Fratton instead of Portsmouth Harbour.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes:
-
First Bus route 1 between Portsmouth (Hard Interchange Stop F), Portsmouth (Guildhall Stop B) and Fratton (Fratton Bridge).
-
First Bus route 3 between Fareham (Bus Station Stop B), Cosham (Health Centre), Portsmouth (Guildhall) and Portsmouth (Hard Interchange Stop E).
-
First Bus route 8 between Portsmouth (Hard Interchange Stop G), Portsmouth (Guildhall) and Cosham (Health Centre).
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 2 hours.Attachment
Last Updated: 17/09/2025 19:46
| Due | Station | Status |
|---|
| Due | Station | Expected | |
|---|---|---|---|
| Collapse Preceding stations | |||
| 18:24 | Portsmouth Harbour | On Time | |
| 18:29 | Portsmouth & Southsea | On Time | |
| 18:33 | Fratton | On Time | |
| 18:40 | Cosham | On Time | |
| 18:49 | Fareham | 18:51 | |
| 19:11 | Southampton Central | 19:16 | |
| 19:23 | Romsey | 19:28 | |
|
|
19:42 | Salisbury | 19:52 |
| 20:03 | Warminster | 20:12 | |
| 20:13 | Westbury | 20:21 | |
| 20:20 | Trowbridge | 20:27 | |
| 20:26 | Bradford-On-Avon | 20:33 | |
| 20:39 | Bath Spa | 20:45 | |
|
Preceding Stations
|
|||
| 20:57 | Bristol Temple Meads | On Time | |
| 21:07 | Filton Abbey Wood | On Time | |
| 21:20 | Severn Tunnel Jn | On Time | |
| 21:31 | Newport South Wales | On Time | |
| 21:44 | Cardiff Central | On Time | |
| Collapse Subsequent stations | |||
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