Further Information
If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, message us on X @GWRHelp or call National Rail Enquiries on 03457 484 950.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay