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Improvement Work20:37 London Paddington to Swansea
Due
Exp
London Paddington
20:37
20:42
Bristol Parkway
22:01
On Time
Problems
This train may be affected by the following route problem
Delays to services between Cardiff Central and Swansea
Following animals on the railway earlier today at Neath all lines are now open. Disruption is expected until 21:30 12/10.
What has happened?
-
A herd of cattle had strayed on to the railway line at Neath, causing all trains movements to stop in the area earlier today.
_
What are we doing about it?
-
GWR was unable to run any trains between Cardiff Central and Swansea until the cows had been safely returned to their field.
Network Rail has reopened the line and services are resuming but subject to delay and disruption, where crew are displaced.
We are sorry for the obvious disruption this afternoon.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
You may use your GWR rail tickets for travel tomorrow (Monday 13th October 2025) if you prefer.
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your ticket can be used, at no extra cost, in both directions on the following local bus routes. Just show your rail ticket to the driver.
>> First Cymru route X2 between Cardiff (Wood Street) and Bridgend (Bus Station).
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
You may use your GWR ticket at no extra cost on Transport for Wales services between Newport and Carmarthen via Cardiff Central and Swansea, although these services are also subject to the same disruption.
-
Option 3: We have asked for road transport to assist customers in South Wales, but there is not enough rail replacement road transport available to meet demand, and with the situation likely to continue, we are strongly advising customers to delay their travel plans if at all possible.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Impact
Train services between Cardiff Central and Swansea are returning to normal.Customer Advice
-What has happened?
-
A herd of cattle had strayed on to the railway line at Neath, causing all trains movements to stop in the area earlier today.
_
What are we doing about it?
-
GWR was unable to run any trains between Cardiff Central and Swansea until the cows had been safely returned to their field.
Network Rail has reopened the line and services are resuming but subject to delay and disruption, where crew are displaced.
We are sorry for the obvious disruption this afternoon.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
You may use your GWR rail tickets for travel tomorrow (Monday 13th October 2025) if you prefer.
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your ticket can be used, at no extra cost, in both directions on the following local bus routes. Just show your rail ticket to the driver.
>> First Cymru route X2 between Cardiff (Wood Street) and Bridgend (Bus Station).
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
You may use your GWR ticket at no extra cost on Transport for Wales services between Newport and Carmarthen via Cardiff Central and Swansea, although these services are also subject to the same disruption.
-
Option 3: We have asked for road transport to assist customers in South Wales, but there is not enough rail replacement road transport available to meet demand, and with the situation likely to continue, we are strongly advising customers to delay their travel plans if at all possible.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Attachment
Last Updated: 12/10/2025 20:02
| Due | Station | Status |
|---|
| Due | Station | Expected | |
|---|---|---|---|
| Collapse Preceding stations | |||
| 20:37 | London Paddington | 20:42 | |
| 21:04 | Reading | On Time | |
| 21:22 | Didcot Parkway | On Time | |
| 21:37 | Swindon | On Time | |
| 22:01 | Bristol Parkway | On Time | |
| Subsequent Stations | |||
| 22:26 | Newport South Wales | On Time | |
| 22:42 | Cardiff Central | On Time | |
| 23:02 | Bridgend | On Time | |
| 23:14 | Port Talbot Parkway | On Time | |
| 23:22 | Neath | On Time | |
| 23:35 | Swansea | On Time | |
| Collapse Subsequent stations | |||
21:45 London Paddington to Swansea
Due
Exp
London Paddington
21:45
On Time
Bristol Parkway
23:07
On Time
Problems
This train may be affected by the following route problems
Delays to services between Cardiff Central and Swansea
Following animals on the railway earlier today at Neath all lines are now open. Disruption is expected until 21:30 12/10.
What has happened?
-
A herd of cattle had strayed on to the railway line at Neath, causing all trains movements to stop in the area earlier today.
_
What are we doing about it?
-
GWR was unable to run any trains between Cardiff Central and Swansea until the cows had been safely returned to their field.
Network Rail has reopened the line and services are resuming but subject to delay and disruption, where crew are displaced.
We are sorry for the obvious disruption this afternoon.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
You may use your GWR rail tickets for travel tomorrow (Monday 13th October 2025) if you prefer.
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your ticket can be used, at no extra cost, in both directions on the following local bus routes. Just show your rail ticket to the driver.
>> First Cymru route X2 between Cardiff (Wood Street) and Bridgend (Bus Station).
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
You may use your GWR ticket at no extra cost on Transport for Wales services between Newport and Carmarthen via Cardiff Central and Swansea, although these services are also subject to the same disruption.
-
Option 3: We have asked for road transport to assist customers in South Wales, but there is not enough rail replacement road transport available to meet demand, and with the situation likely to continue, we are strongly advising customers to delay their travel plans if at all possible.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Impact
Train services between Cardiff Central and Swansea are returning to normal.Customer Advice
-What has happened?
-
A herd of cattle had strayed on to the railway line at Neath, causing all trains movements to stop in the area earlier today.
_
What are we doing about it?
-
GWR was unable to run any trains between Cardiff Central and Swansea until the cows had been safely returned to their field.
Network Rail has reopened the line and services are resuming but subject to delay and disruption, where crew are displaced.
We are sorry for the obvious disruption this afternoon.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
You may use your GWR rail tickets for travel tomorrow (Monday 13th October 2025) if you prefer.
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your ticket can be used, at no extra cost, in both directions on the following local bus routes. Just show your rail ticket to the driver.
>> First Cymru route X2 between Cardiff (Wood Street) and Bridgend (Bus Station).
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
You may use your GWR ticket at no extra cost on Transport for Wales services between Newport and Carmarthen via Cardiff Central and Swansea, although these services are also subject to the same disruption.
-
Option 3: We have asked for road transport to assist customers in South Wales, but there is not enough rail replacement road transport available to meet demand, and with the situation likely to continue, we are strongly advising customers to delay their travel plans if at all possible.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Attachment
Last Updated: 12/10/2025 20:02
| Due | Station | Status |
|---|
| Due | Station | Expected | |
|---|---|---|---|
| Collapse Preceding stations | |||
| 21:45 | London Paddington | On Time | |
| 22:13 | Reading | On Time | |
| 22:27 | Didcot Parkway | On Time | |
| 22:44 | Swindon | On Time | |
| 23:07 | Bristol Parkway | On Time | |
| Subsequent Stations | |||
| 23:28 | Newport South Wales | On Time | |
| 23:48 | Cardiff Central | On Time | |
| 00:09 | Bridgend | On Time | |
| 00:21 | Port Talbot Parkway | On Time | |
| 00:28 | Neath | On Time | |
| 00:41 | Swansea | On Time | |
| Collapse Subsequent stations | |||
19:59 Bristol Parkway from London Paddington
Due
Exp
London Paddington
18:37
19:06
Bristol Parkway
19:59
20:27
Problems
This service has been delayed by a late running train being in front of this one
This train may be affected by the following route problem
Delays to services between Cardiff Central and Swansea
Following animals on the railway earlier today at Neath all lines are now open. Disruption is expected until 21:30 12/10.
What has happened?
-
A herd of cattle had strayed on to the railway line at Neath, causing all trains movements to stop in the area earlier today.
_
What are we doing about it?
-
GWR was unable to run any trains between Cardiff Central and Swansea until the cows had been safely returned to their field.
Network Rail has reopened the line and services are resuming but subject to delay and disruption, where crew are displaced.
We are sorry for the obvious disruption this afternoon.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
You may use your GWR rail tickets for travel tomorrow (Monday 13th October 2025) if you prefer.
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your ticket can be used, at no extra cost, in both directions on the following local bus routes. Just show your rail ticket to the driver.
>> First Cymru route X2 between Cardiff (Wood Street) and Bridgend (Bus Station).
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
You may use your GWR ticket at no extra cost on Transport for Wales services between Newport and Carmarthen via Cardiff Central and Swansea, although these services are also subject to the same disruption.
-
Option 3: We have asked for road transport to assist customers in South Wales, but there is not enough rail replacement road transport available to meet demand, and with the situation likely to continue, we are strongly advising customers to delay their travel plans if at all possible.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Impact
Train services between Cardiff Central and Swansea are returning to normal.Customer Advice
-What has happened?
-
A herd of cattle had strayed on to the railway line at Neath, causing all trains movements to stop in the area earlier today.
_
What are we doing about it?
-
GWR was unable to run any trains between Cardiff Central and Swansea until the cows had been safely returned to their field.
Network Rail has reopened the line and services are resuming but subject to delay and disruption, where crew are displaced.
We are sorry for the obvious disruption this afternoon.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
You may use your GWR rail tickets for travel tomorrow (Monday 13th October 2025) if you prefer.
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your ticket can be used, at no extra cost, in both directions on the following local bus routes. Just show your rail ticket to the driver.
>> First Cymru route X2 between Cardiff (Wood Street) and Bridgend (Bus Station).
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
You may use your GWR ticket at no extra cost on Transport for Wales services between Newport and Carmarthen via Cardiff Central and Swansea, although these services are also subject to the same disruption.
-
Option 3: We have asked for road transport to assist customers in South Wales, but there is not enough rail replacement road transport available to meet demand, and with the situation likely to continue, we are strongly advising customers to delay their travel plans if at all possible.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Attachment
Last Updated: 12/10/2025 20:02
| Due | Station | Status |
|---|
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
|
18:37 | London Paddington | 19:06 | ||
| 19:10 | Reading | 19:38 | |||
| 19:37 | Swindon | 20:05 | |||
|
|
19:59 | Bristol Parkway | 20:27 | 2 | |
Subsequent Stations
|
|||||
| 20:20 | Newport South Wales | 20:49 | |||
| 20:35 | Cardiff Central | 21:01 | |||
| 20:55 | Bridgend | 21:20 | |||
| 21:07 | Port Talbot Parkway | 21:32 | |||
| 21:14 | Neath | 21:38 | |||
| 21:27 | Swansea | 21:50 | |||
| Collapse Subsequent stations | |||||
20:59 Bristol Parkway from London Paddington
Due
Exp
London Paddington
19:37
19:55
Bristol Parkway
20:59
21:15
Problems
This service has been delayed by animals on the railway earlier today
This train may be affected by the following route problems
Delays to services between Cardiff Central and Swansea
Following animals on the railway earlier today at Neath all lines are now open. Disruption is expected until 21:30 12/10.
What has happened?
-
A herd of cattle had strayed on to the railway line at Neath, causing all trains movements to stop in the area earlier today.
_
What are we doing about it?
-
GWR was unable to run any trains between Cardiff Central and Swansea until the cows had been safely returned to their field.
Network Rail has reopened the line and services are resuming but subject to delay and disruption, where crew are displaced.
We are sorry for the obvious disruption this afternoon.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
You may use your GWR rail tickets for travel tomorrow (Monday 13th October 2025) if you prefer.
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your ticket can be used, at no extra cost, in both directions on the following local bus routes. Just show your rail ticket to the driver.
>> First Cymru route X2 between Cardiff (Wood Street) and Bridgend (Bus Station).
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
You may use your GWR ticket at no extra cost on Transport for Wales services between Newport and Carmarthen via Cardiff Central and Swansea, although these services are also subject to the same disruption.
-
Option 3: We have asked for road transport to assist customers in South Wales, but there is not enough rail replacement road transport available to meet demand, and with the situation likely to continue, we are strongly advising customers to delay their travel plans if at all possible.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Impact
Train services between Cardiff Central and Swansea are returning to normal.Customer Advice
-What has happened?
-
A herd of cattle had strayed on to the railway line at Neath, causing all trains movements to stop in the area earlier today.
_
What are we doing about it?
-
GWR was unable to run any trains between Cardiff Central and Swansea until the cows had been safely returned to their field.
Network Rail has reopened the line and services are resuming but subject to delay and disruption, where crew are displaced.
We are sorry for the obvious disruption this afternoon.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
You may use your GWR rail tickets for travel tomorrow (Monday 13th October 2025) if you prefer.
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your ticket can be used, at no extra cost, in both directions on the following local bus routes. Just show your rail ticket to the driver.
>> First Cymru route X2 between Cardiff (Wood Street) and Bridgend (Bus Station).
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
You may use your GWR ticket at no extra cost on Transport for Wales services between Newport and Carmarthen via Cardiff Central and Swansea, although these services are also subject to the same disruption.
-
Option 3: We have asked for road transport to assist customers in South Wales, but there is not enough rail replacement road transport available to meet demand, and with the situation likely to continue, we are strongly advising customers to delay their travel plans if at all possible.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Attachment
Last Updated: 12/10/2025 20:02
| Due | Station | Status |
|---|
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
|
|
19:37 | London Paddington | 19:55 | ||
|
|
20:10 | Reading | 20:29 | ||
| 20:37 | Swindon | 20:55 | |||
| 20:59 | Bristol Parkway | 21:15 | 2 | ||
|
Subsequent Stations
|
|||||
| 21:20 | Newport South Wales | 21:34 | |||
| 21:40 | Cardiff Central | 21:46 | |||
| 22:01 | Bridgend | 22:06 | |||
| 22:13 | Port Talbot Parkway | 22:17 | |||
| 22:19 | Neath | 22:24 | |||
| 22:33 | Swansea | 22:35 | |||
| Collapse Subsequent stations | |||||
22:01 Bristol Parkway from London Paddington
Due
Exp
London Paddington
20:37
20:42
Bristol Parkway
22:01
On Time
Problems
This train may be affected by the following route problems
Delays to services between Cardiff Central and Swansea
Following animals on the railway earlier today at Neath all lines are now open. Disruption is expected until 21:30 12/10.
What has happened?
-
A herd of cattle had strayed on to the railway line at Neath, causing all trains movements to stop in the area earlier today.
_
What are we doing about it?
-
GWR was unable to run any trains between Cardiff Central and Swansea until the cows had been safely returned to their field.
Network Rail has reopened the line and services are resuming but subject to delay and disruption, where crew are displaced.
We are sorry for the obvious disruption this afternoon.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
You may use your GWR rail tickets for travel tomorrow (Monday 13th October 2025) if you prefer.
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your ticket can be used, at no extra cost, in both directions on the following local bus routes. Just show your rail ticket to the driver.
>> First Cymru route X2 between Cardiff (Wood Street) and Bridgend (Bus Station).
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
You may use your GWR ticket at no extra cost on Transport for Wales services between Newport and Carmarthen via Cardiff Central and Swansea, although these services are also subject to the same disruption.
-
Option 3: We have asked for road transport to assist customers in South Wales, but there is not enough rail replacement road transport available to meet demand, and with the situation likely to continue, we are strongly advising customers to delay their travel plans if at all possible.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Impact
Train services between Cardiff Central and Swansea are returning to normal.Customer Advice
-What has happened?
-
A herd of cattle had strayed on to the railway line at Neath, causing all trains movements to stop in the area earlier today.
_
What are we doing about it?
-
GWR was unable to run any trains between Cardiff Central and Swansea until the cows had been safely returned to their field.
Network Rail has reopened the line and services are resuming but subject to delay and disruption, where crew are displaced.
We are sorry for the obvious disruption this afternoon.
_
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
You may use your GWR rail tickets for travel tomorrow (Monday 13th October 2025) if you prefer.
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: We are looking at other rail companies or local public transport providers which may be able to help you make your journey.
Your ticket can be used, at no extra cost, in both directions on the following local bus routes. Just show your rail ticket to the driver.
>> First Cymru route X2 between Cardiff (Wood Street) and Bridgend (Bus Station).
During this disruption if you wish to use local buses as an alternative means of transport and the local bus is not accepting GWR tickets please purchase a ticket on the bus, keep it and send it, together with your train ticket, to us to claim for a refund.
You may use your GWR ticket at no extra cost on Transport for Wales services between Newport and Carmarthen via Cardiff Central and Swansea, although these services are also subject to the same disruption.
-
Option 3: We have asked for road transport to assist customers in South Wales, but there is not enough rail replacement road transport available to meet demand, and with the situation likely to continue, we are strongly advising customers to delay their travel plans if at all possible.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available daily between 07:00 and 19:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
If you require further information please speak to our staff at the station or on the train, use the Customer Help Point, tweet us @GWRHelp or call National Rail Enquiries on 03457 484 950.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Attachment
Last Updated: 12/10/2025 20:02
| Due | Station | Status |
|---|
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
| 20:37 | London Paddington | 20:42 | |||
| 21:10 | Reading | On Time | |||
| 21:22 | Didcot Parkway | On Time | |||
| 21:37 | Swindon | On Time | |||
| 22:01 | Bristol Parkway | On Time | 2 | ||
| Subsequent Stations | |||||
| 22:26 | Newport South Wales | On Time | |||
| 22:42 | Cardiff Central | On Time | |||
| 23:02 | Bridgend | On Time | |||
| 23:14 | Port Talbot Parkway | On Time | |||
| 23:22 | Neath | On Time | |||
| 23:35 | Swansea | On Time | |||
| Collapse Subsequent stations | |||||
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