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Improvement Work10:42 Totnes to London Paddington
Due
Exp
Totnes
10:42
On Time
Reading
12:58
On Time
Problems
This train may be affected by the following route problem
Cancellations to services between Reading and London Paddington
Following a points failure between Reading and London Paddington all lines have now reopened.
What has happened?
-
A set of points failed on the high speed lines into and out of London Paddington.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers on site have rectified the issue and all lines are now open. There will still be disruption ongoing caused by the initial issue.
-
The problem affects two of the four lines between London Paddington and Reading, so we are having to reduce the train service through the area to avoid congestion. Local stopping services between London Paddington and Didcot Parkway/Newbury will only run between Reading and Didcot Parkway/Newbury. Most of our longer distance Intercity services will continue to run between London Paddington and Reading, but may be subject to delay.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes.
-
Elizabeth Line services between Reading and London Paddington
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact
Train services running to and from these stations may be cancelled, delayed by up to 30 minutes or revised. Disruption is expected until 11:00 05/08.Customer Advice
-What has happened?
-
A set of points failed on the high speed lines into and out of London Paddington.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers on site have rectified the issue and all lines are now open. There will still be disruption ongoing caused by the initial issue.
-
The problem affects two of the four lines between London Paddington and Reading, so we are having to reduce the train service through the area to avoid congestion. Local stopping services between London Paddington and Didcot Parkway/Newbury will only run between Reading and Didcot Parkway/Newbury. Most of our longer distance Intercity services will continue to run between London Paddington and Reading, but may be subject to delay.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes.
-
Elizabeth Line services between Reading and London Paddington
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
Attachment
Last Updated: 05/08/2025 09:14
| Due | Station | Status |
|---|
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
| 08:15 | Penzance | On Time | |||
| 08:24 | St Erth | On Time | |||
| 08:35 | Camborne | On Time | |||
| 08:42 | Redruth | On Time | |||
| 08:54 | Truro | On Time | |||
| 09:11 | St Austell | On Time | |||
| 09:19 | Par | On Time | |||
| 09:31 | Bodmin Parkway | On Time | |||
|
09:46 | Liskeard | On Time | ||
| 10:01 | Saltash | On Time | |||
| 10:04 | St Budeaux Ferry Road | Cancelled | |||
| 10:15 | Plymouth | On Time | |||
Preceding Stations
|
|||||
| 10:42 | Totnes | On Time | 2 | ||
| 10:53 | Newton Abbot | On Time | |||
| 11:13 | Exeter St Davids | On Time | |||
| 11:28 | Tiverton Parkway | On Time | |||
| 11:41 | Taunton | On Time | |||
| 12:58 | Reading | On Time | |||
| Subsequent Stations | |||||
| 13:29 | London Paddington | On Time | |||
| Collapse Subsequent stations | |||||
11:42 Totnes to London Paddington
Due
Exp
Totnes
11:42
On Time
Reading
14:03
On Time
Problems
This train may be affected by the following route problems
Cancellations to services between Reading and London Paddington
Following a points failure between Reading and London Paddington all lines have now reopened.
What has happened?
-
A set of points failed on the high speed lines into and out of London Paddington.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers on site have rectified the issue and all lines are now open. There will still be disruption ongoing caused by the initial issue.
-
The problem affects two of the four lines between London Paddington and Reading, so we are having to reduce the train service through the area to avoid congestion. Local stopping services between London Paddington and Didcot Parkway/Newbury will only run between Reading and Didcot Parkway/Newbury. Most of our longer distance Intercity services will continue to run between London Paddington and Reading, but may be subject to delay.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes.
-
Elizabeth Line services between Reading and London Paddington
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact
Train services running to and from these stations may be cancelled, delayed by up to 30 minutes or revised. Disruption is expected until 11:00 05/08.Customer Advice
-What has happened?
-
A set of points failed on the high speed lines into and out of London Paddington.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers on site have rectified the issue and all lines are now open. There will still be disruption ongoing caused by the initial issue.
-
The problem affects two of the four lines between London Paddington and Reading, so we are having to reduce the train service through the area to avoid congestion. Local stopping services between London Paddington and Didcot Parkway/Newbury will only run between Reading and Didcot Parkway/Newbury. Most of our longer distance Intercity services will continue to run between London Paddington and Reading, but may be subject to delay.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes.
-
Elizabeth Line services between Reading and London Paddington
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
Attachment
Last Updated: 05/08/2025 09:14
| Due | Station | Status |
|---|
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
| 09:10 | Penzance | On Time | |||
| 09:20 | St Erth | On Time | |||
| 09:24 | Hayle | On Time | |||
| 09:34 | Camborne | On Time | |||
|
|
09:41 | Redruth | On Time | ||
| 09:53 | Truro | On Time | |||
| 10:10 | St Austell | On Time | |||
| 10:19 | Par | On Time | |||
| 10:31 | Bodmin Parkway | On Time | |||
| 10:44 | Liskeard | On Time | |||
| 10:59 | Saltash | On Time | |||
| 11:15 | Plymouth | On Time | |||
| Preceding Stations | |||||
| 11:42 | Totnes | On Time | 2 | ||
| 11:53 | Newton Abbot | On Time | |||
| 12:12 | Exeter St Davids | On Time | |||
| 12:28 | Tiverton Parkway | On Time | |||
| 12:41 | Taunton | On Time | |||
| 14:03 | Reading | On Time | |||
| Subsequent Stations | |||||
| 14:27 | London Paddington | On Time | |||
| Collapse Subsequent stations | |||||
10:02 Reading from Plymouth
Due
Exp
Totnes
07:06
On Time
Reading
10:02
On Time
Problems
This train may be affected by the following route problem
Cancellations to services between Reading and London Paddington
Following a points failure between Reading and London Paddington all lines have now reopened.
What has happened?
-
A set of points failed on the high speed lines into and out of London Paddington.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers on site have rectified the issue and all lines are now open. There will still be disruption ongoing caused by the initial issue.
-
The problem affects two of the four lines between London Paddington and Reading, so we are having to reduce the train service through the area to avoid congestion. Local stopping services between London Paddington and Didcot Parkway/Newbury will only run between Reading and Didcot Parkway/Newbury. Most of our longer distance Intercity services will continue to run between London Paddington and Reading, but may be subject to delay.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes.
-
Elizabeth Line services between Reading and London Paddington
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact
Train services running to and from these stations may be cancelled, delayed by up to 30 minutes or revised. Disruption is expected until 11:00 05/08.Customer Advice
-What has happened?
-
A set of points failed on the high speed lines into and out of London Paddington.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers on site have rectified the issue and all lines are now open. There will still be disruption ongoing caused by the initial issue.
-
The problem affects two of the four lines between London Paddington and Reading, so we are having to reduce the train service through the area to avoid congestion. Local stopping services between London Paddington and Didcot Parkway/Newbury will only run between Reading and Didcot Parkway/Newbury. Most of our longer distance Intercity services will continue to run between London Paddington and Reading, but may be subject to delay.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes.
-
Elizabeth Line services between Reading and London Paddington
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
Attachment
Last Updated: 05/08/2025 09:14
| Due | Station | Status |
|---|
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
| 06:37 | Plymouth | On Time | |||
| 06:51 | Ivybridge | On Time | |||
| Preceding Stations | |||||
|
|
07:06 | Totnes | On Time | ||
| 07:18 | Newton Abbot | On Time | |||
| 07:25 | Teignmouth | On Time | |||
| 07:30 | Dawlish | On Time | |||
| 07:44 | Exeter St Davids | On Time | |||
| 07:58 | Tiverton Parkway | On Time | |||
| 08:24 | Taunton | On Time | |||
| 08:44 | Castle Cary | On Time | |||
| 08:58 | Frome | 09:00 | |||
| 09:09 | Westbury | On Time | |||
| 09:27 | Pewsey | On Time | |||
|
|
09:41 | Hungerford | On Time | ||
| 10:02 | Reading | On Time | 11A | ||
| Subsequent Stations | |||||
| 10:29 | London Paddington | On Time | |||
| Collapse Subsequent stations | |||||
10:58 Reading from Penzance
Due
Exp
Totnes
08:43
On Time
Reading
10:58
On Time
Problems
This train may be affected by the following route problems
Cancellations to services between Reading and London Paddington
Following a points failure between Reading and London Paddington all lines have now reopened.
What has happened?
-
A set of points failed on the high speed lines into and out of London Paddington.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers on site have rectified the issue and all lines are now open. There will still be disruption ongoing caused by the initial issue.
-
The problem affects two of the four lines between London Paddington and Reading, so we are having to reduce the train service through the area to avoid congestion. Local stopping services between London Paddington and Didcot Parkway/Newbury will only run between Reading and Didcot Parkway/Newbury. Most of our longer distance Intercity services will continue to run between London Paddington and Reading, but may be subject to delay.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes.
-
Elizabeth Line services between Reading and London Paddington
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Impact
Train services running to and from these stations may be cancelled, delayed by up to 30 minutes or revised. Disruption is expected until 11:00 05/08.Customer Advice
-What has happened?
-
A set of points failed on the high speed lines into and out of London Paddington.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers on site have rectified the issue and all lines are now open. There will still be disruption ongoing caused by the initial issue.
-
The problem affects two of the four lines between London Paddington and Reading, so we are having to reduce the train service through the area to avoid congestion. Local stopping services between London Paddington and Didcot Parkway/Newbury will only run between Reading and Didcot Parkway/Newbury. Most of our longer distance Intercity services will continue to run between London Paddington and Reading, but may be subject to delay.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes.
-
Elizabeth Line services between Reading and London Paddington
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
Attachment
Last Updated: 05/08/2025 09:14
| Due | Station | Status |
|---|
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
| 06:05 | Penzance | On Time | |||
| 06:22 | Camborne | On Time | |||
| 06:28 | Redruth | On Time | |||
| 06:40 | Truro | On Time | |||
| 06:57 | St Austell | On Time | |||
| 07:05 | Par | On Time | |||
| 07:12 | Lostwithiel | On Time | |||
| 07:19 | Bodmin Parkway | On Time | |||
| 07:32 | Liskeard | On Time | |||
| 07:38 | Menheniot | On Time | |||
| 07:46 | St Germans | On Time | |||
| 07:53 | Saltash | On Time | |||
| 08:01 | Devonport | On Time | |||
| 08:16 | Plymouth | On Time | |||
| Preceding Stations | |||||
|
|
08:43 | Totnes | On Time | ||
| 08:55 | Newton Abbot | On Time | |||
| 09:16 | Exeter St Davids | On Time | |||
| 09:30 | Tiverton Parkway | 09:32 | |||
|
|
09:43 | Taunton | On Time | ||
| 10:58 | Reading | On Time | 11 | ||
| Subsequent Stations | |||||
| 11:27 | London Paddington | On Time | |||
| Collapse Subsequent stations | |||||
11:41 Reading from Plymouth
Due
Exp
Totnes
09:04
On Time
Reading
11:41
On Time
Problems
This train may be affected by the following route problems
Cancellations to services between Reading and London Paddington
Following a points failure between Reading and London Paddington all lines have now reopened.
What has happened?
-
A set of points failed on the high speed lines into and out of London Paddington.
-
A points failure is a fault with the movable pieces of track that enable trains to change tracks.
-
What are we doing about it?
-
Engineers on site have rectified the issue and all lines are now open. There will still be disruption ongoing caused by the initial issue.
-
The problem affects two of the four lines between London Paddington and Reading, so we are having to reduce the train service through the area to avoid congestion. Local stopping services between London Paddington and Didcot Parkway/Newbury will only run between Reading and Didcot Parkway/Newbury. Most of our longer distance Intercity services will continue to run between London Paddington and Reading, but may be subject to delay.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
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Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes.
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Elizabeth Line services between Reading and London Paddington
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Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
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Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
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Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
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Delay Repay:
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If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
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Impact
Train services running to and from these stations may be cancelled, delayed by up to 30 minutes or revised. Disruption is expected until 11:00 05/08.Customer Advice
-What has happened?
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A set of points failed on the high speed lines into and out of London Paddington.
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A points failure is a fault with the movable pieces of track that enable trains to change tracks.
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What are we doing about it?
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Engineers on site have rectified the issue and all lines are now open. There will still be disruption ongoing caused by the initial issue.
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The problem affects two of the four lines between London Paddington and Reading, so we are having to reduce the train service through the area to avoid congestion. Local stopping services between London Paddington and Didcot Parkway/Newbury will only run between Reading and Didcot Parkway/Newbury. Most of our longer distance Intercity services will continue to run between London Paddington and Reading, but may be subject to delay.
-
What are my options?
-
We are sorry for the delay to your journey today. Below are the current options available to you:
-
Option 1: Use the National Rail Enquiries real-time journey planner to check if a journey by rail is currently possible. If you are at a station please check the Live Departure Boards or speak to a member of our station team.
-
Option 2: Your ticket can be used, at no extra cost, with the following operators, in both directions on these routes.
-
Elizabeth Line services between Reading and London Paddington
-
Option 3: Replacement transport provided by us such as a buses, coaches or taxis, have not been requested at this time. We will continue to monitor the need for this as the situation develops and provide updates here.
-
Option 4: Travel at a later time. You might want to consider postponing your journey until our service returns to normal.
-
Let us help you:
-
Don't worry if you're already travelling when disruption happens, we'll get you where you need to go. If you miss the last train of the day due to cancellation or because another train was delayed, we wont leave you stranded.
-
If you require help, further information or would like to provide feedback, to help us improve in the future:
Speak to our staff at the station or on the train.
Use the Customer Help Point on the platform.
Message us on X @GWRHelp, Facebook Messenger @gwruk, Instagram @gwruk or WhatsApp 07890 608043. Our team is available weekdays between 06:00 - 23:00 and on weekends between 07:00 - 23:00.
Call our Customer Support team on 03457 000 125, who are available between 06:00 and 23:00.
Call National Rail Enquiries on 03457 484 950, who are available 24 hours a day.
-
Delay Repay:
-
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can apply for Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
-
Additional Facilities Information
Additional Information
Customer Information
Further Information
Attachment
Last Updated: 05/08/2025 09:14
| Due | Station | Status |
|---|
| Due | Station | Expected | Platform | ||
|---|---|---|---|---|---|
| Collapse Preceding stations | |||||
| 08:35 | Plymouth | On Time | |||
| 08:49 | Ivybridge | On Time | |||
| Preceding Stations | |||||
|
|
09:04 | Totnes | On Time | ||
| 09:16 | Newton Abbot | On Time | |||
| 09:23 | Teignmouth | On Time | |||
| 09:28 | Dawlish | On Time | |||
|
|
09:43 | Exeter St Davids | On Time | ||
| 10:06 | Taunton | On Time | |||
| 10:27 | Castle Cary | On Time | |||
| 10:46 | Westbury | On Time | |||
| 11:04 | Pewsey | On Time | |||
| 11:25 | Newbury | On Time | |||
| 11:41 | Reading | On Time | 11 | ||
| Subsequent Stations | |||||
| 12:05 | London Paddington | On Time | |||
| Collapse Subsequent stations | |||||
Update For Other Train
Facilities on the 13:15 Plymouth to London Paddington due 16:29.
This is due to more trains than usual needing repairs at the same time.
Will be formed of 9 coaches instead of 10.
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
This is due to more trains than usual needing repairs at the same time.
Will be formed of 9 coaches instead of 10.
Impact
Customer Advice
Additional Facilities Information
Additional Information
Customer Information
Further Information
If you arrive at your destination 15 or more minutes late because your GWR train was delayed or cancelled, you can claim Delay Repay compensation. Please keep your ticket and visit GWR.com/DelayRepay
Attachment
Last Updated: 05/08/2025 04:46
| Due | Station | Status |
|---|---|---|
| 13:15 | Plymouth | 13:15 |
| 13:42 | Totnes | 13:42 |
| 13:54 | Newton Abbot | 13:54 |
| 14:15 | Exeter St Davids | 14:15 |
| 14:30 | Tiverton Parkway | 14:30 |
| 14:43 | Taunton | 14:43 |
| 16:04 | Reading | 16:04 |
| 16:29 | London Paddington | 16:29 |
Recent Journeys
London Underground
Last updated: Never
