Cookie Policy
JourneyCheck uses Cookies to provide some of the enhanced features available to users as well as to support some of the central functions of the website. We will not store any cookies other than ones strictly required by the website in order to function, unless you accept them here.
Further information is available on our
Cookies Policy Page.
Cookies Policy Page.
21:36 Basingstoke to London Waterloo
Due
Exp
Basingstoke
21:36
21:43
London Waterloo
22:24
22:29
Problems
This service has been delayed by the emergency services dealing with an incident
This train may be affected by the following route problem
Delays to services at Pokesdown
Due to the police dealing with an incident near the railway at Pokesdown trains have to run at reduced speed on all lines.
If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through this station may be delayed. Disruption is expected until 23:00 03/10.Customer Advice
Response teams are on their way to site.If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Additional Facilities Information
Additional Information
Customer Information
Further Information
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above. Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:38
Due | Station | Status |
---|
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | Platform | ||
---|---|---|---|---|---|
Collapse Preceding stations | |||||
19:15 | Weymouth | 19:19 | |||
19:19 | Upwey | 19:23 | |||
19:27 | Dorchester South | 19:32 | |||
19:34 | Moreton Dorset | 19:39 | |||
19:41 | Wool | 19:46 | |||
19:53 | Wareham | On Time | |||
20:00 | Hamworthy | On Time | |||
20:08 | Poole | On Time | |||
20:21 | Bournemouth | On Time | |||
20:24 | Pokesdown | On Time | |||
20:28 | Christchurch | On Time | |||
20:35 | New Milton | 20:37 | |||
20:43 | Brockenhurst | On Time | |||
20:59 | Southampton Central | 21:10 | |||
21:07 | Southampton Airport Parkway | 21:17 | |||
![]() |
21:17 | Winchester | 21:26 | ||
Preceding Stations
![]() |
|||||
21:36 | Basingstoke | 21:43 | 3 | ||
21:55 | Woking | 22:01 | |||
22:15 | Clapham Junction | 22:20 | |||
22:24 | London Waterloo | 22:29 | |||
Collapse Subsequent stations |
22:09 Basingstoke to London Waterloo
Due
Exp
Basingstoke
22:09
Not Stopping
London Waterloo
23:01
Cancelled
Problems
Alterations to this service are due to the emergency services dealing with an incident earlier today.
This train may be also affected by the following route problems
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | |
---|---|---|---|
Collapse Preceding stations | |||
20:13 | Yeovil Junction | On Time | |
20:19 | Sherborne | On Time | |
20:27 | Templecombe | 20:30 | |
20:43 | Gillingham Dorset | On Time | |
21:01 | Tisbury | On Time | |
21:25 | Salisbury | On Time | |
![]() |
21:37 | Grateley | On Time |
21:44 | Andover | On Time | |
21:52 | Whitchurch Hants | On Time | |
21:58 | Overton | On Time | |
Preceding Stations
![]() |
|||
22:06 | Basingstoke | On Time | |
22:27 | Woking | Cancelled | |
22:52 | Clapham Junction | Cancelled | |
23:01 | London Waterloo | Cancelled | |
Collapse Subsequent stations |
22:24 Basingstoke to London Waterloo
Due
Exp
Basingstoke
22:24
On Time
London Waterloo
23:32
On Time
Problems
This train may be affected by the following route problems
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | Platform | ||
---|---|---|---|---|---|
Collapse Preceding stations | |||||
20:55 | Portsmouth Harbour | On Time | |||
21:00 | Portsmouth & Southsea | 21:04 | |||
21:04 | Fratton | 21:07 | |||
21:08 | Hilsea | 21:13 | |||
21:13 | Cosham | 21:16 | |||
21:18 | Portchester | 21:22 | |||
21:24 | Fareham | 21:28 | |||
21:31 | Botley | 21:36 | |||
![]() |
21:36 | Hedge End | 21:40 | ||
21:45 | Eastleigh | 21:47 | |||
21:54 | Winchester | 21:56 | |||
22:03 | Micheldever | On Time | |||
Preceding Stations
![]() |
|||||
22:24 | Basingstoke | On Time | 4 | ||
22:31 | Hook | On Time | |||
22:35 | Winchfield | On Time | |||
22:40 | Fleet | On Time | |||
22:45 | Farnborough Main | On Time | |||
22:53 | Brookwood | On Time | |||
22:58 | Woking | On Time | |||
23:05 | Weybridge | On Time | |||
23:09 | Walton-on-Thames | On Time | |||
23:16 | Surbiton | On Time | |||
23:32 | London Waterloo | On Time | |||
Collapse Subsequent stations |
22:41 Basingstoke to London Waterloo
Due
Exp
Basingstoke
22:41
Not Stopping
London Waterloo
23:29
Cancelled
Problems
Alterations to this service are due to the emergency services dealing with an incident earlier today.
This train may be also affected by the following route problems
Delays to services at Pokesdown
Due to the police dealing with an incident near the railway at Pokesdown trains have to run at reduced speed on all lines.
If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through this station may be delayed. Disruption is expected until 23:00 03/10.Customer Advice
Response teams are on their way to site.If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Additional Facilities Information
Additional Information
Customer Information
Further Information
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above. Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:38
Due | Station | Status |
---|
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | |
---|---|---|---|
Collapse Preceding stations | |||
20:05 | Weymouth | Cancelled | |
20:09 | Upwey | Cancelled | |
20:18 | Dorchester South | Cancelled | |
20:24 | Moreton Dorset | Cancelled | |
20:30 | Wool | Cancelled | |
20:40 | Wareham | Cancelled | |
20:46 | Hamworthy | Cancelled | |
20:52 | Poole | Cancelled | |
20:56 | Parkstone Dorset | Cancelled | |
21:00 | Branksome | Cancelled | |
21:10 | Bournemouth | Cancelled | |
21:14 | Pokesdown | Cancelled | |
21:18 | Christchurch | Cancelled | |
21:23 | Hinton Admiral | Cancelled | |
21:27 | New Milton | Cancelled | |
21:32 | Sway | Cancelled | |
21:37 | Brockenhurst | Cancelled | |
21:45 | Ashurst New Forest | Cancelled | |
21:50 | Totton | Cancelled | |
21:58 | Southampton Central | Cancelled | |
22:06 | Southampton Airport Parkway | Cancelled | |
22:10 | Eastleigh | Cancelled | |
22:16 | Shawford | Cancelled | |
22:22 | Winchester | Cancelled | |
Preceding Stations
![]() |
|||
22:41 | Basingstoke | Cancelled | |
23:00 | Woking | Cancelled | |
23:20 | Clapham Junction | Cancelled | |
23:29 | London Waterloo | Cancelled | |
Collapse Subsequent stations |
22:54 Basingstoke to London Waterloo
Due
Exp
Basingstoke
22:54
On Time
London Waterloo
00:03
On Time
Problems
This train may be affected by the following route problems
Delays to services at Pokesdown
Due to the police dealing with an incident near the railway at Pokesdown trains have to run at reduced speed on all lines.
If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through this station may be delayed. Disruption is expected until 23:00 03/10.Customer Advice
Response teams are on their way to site.If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Additional Facilities Information
Additional Information
Customer Information
Further Information
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above. Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:38
Due | Station | Status |
---|
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | |
---|---|---|---|
Collapse Preceding stations | |||
22:54 | Basingstoke | On Time | |
23:01 | Hook | On Time | |
23:05 | Winchfield | On Time | |
23:10 | Fleet | On Time | |
23:15 | Farnborough Main | On Time | |
23:23 | Brookwood | On Time | |
23:28 | Woking | On Time | |
23:41 | Surbiton | On Time | |
23:53 | Clapham Junction | On Time | |
00:03 | London Waterloo | On Time | |
Collapse Subsequent stations |
23:08 Basingstoke to London Waterloo
Due
Exp
Basingstoke
23:08
On Time
London Waterloo
23:55
On Time
Problems
This train may be affected by the following route problems
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | |
---|---|---|---|
Collapse Preceding stations | |||
19:25 | Exeter St Davids | On Time | |
19:30 | Exeter Central | On Time | |
19:35 | Pinhoe | On Time | |
19:40 | Cranbrook | On Time | |
19:45 | Whimple | On Time | |
19:51 | Feniton | On Time | |
20:01 | Honiton | On Time | |
20:25 | Axminster | On Time | |
20:39 | Crewkerne | On Time | |
21:12 | Yeovil Junction | On Time | |
21:18 | Sherborne | On Time | |
21:26 | Templecombe | On Time | |
![]() |
21:43 | Gillingham Dorset | On Time |
22:01 | Tisbury | On Time | |
22:25 | Salisbury | On Time | |
22:37 | Grateley | On Time | |
22:44 | Andover | On Time | |
22:52 | Whitchurch Hants | On Time | |
22:58 | Overton | On Time | |
Preceding Stations | |||
23:08 | Basingstoke | On Time | |
23:26 | Woking | On Time | |
23:46 | Clapham Junction | On Time | |
23:55 | London Waterloo | On Time | |
Collapse Subsequent stations |
21:05 London Waterloo from Portsmouth Harbour
Due
Exp
Basingstoke
20:12
21:12
London Waterloo
21:05
22:06
Problems
This service has been delayed by train crew being delayed by service disruption
This train may be affected by the following route problem
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | Platform | ||
---|---|---|---|---|---|
Collapse Preceding stations | |||||
18:55 | Portsmouth Harbour | 19:37 | |||
19:00 | Portsmouth & Southsea | 19:40 | |||
19:04 | Fratton | 19:45 | |||
19:08 | Hilsea | 19:52 | |||
19:13 | Cosham | 19:56 | |||
19:18 | Portchester | 20:02 | |||
19:24 | Fareham | 20:08 | |||
19:31 | Botley | 20:17 | |||
19:36 | Hedge End | 20:22 | |||
19:43 | Eastleigh | 20:30 | |||
19:52 | Winchester | 20:41 | |||
20:01 | Micheldever | 20:51 | |||
Preceding Stations
![]() |
|||||
![]() |
20:12 | Basingstoke | 21:12 | ||
20:23 | Fleet | 21:26 | |||
20:28 | Farnborough Main | 21:30 | |||
![]() |
20:40 | Woking | 21:43 | ||
21:05 | London Waterloo | 22:06 | 12 | ||
Collapse Subsequent stations |
21:29 London Waterloo from Weymouth and Poole
Due
Exp
Basingstoke
20:35
20:54
London Waterloo
21:29
21:43
Problems
This service has been delayed by the emergency services dealing with an incident earlier today
This train may be affected by the following route problems
Delays to services at Pokesdown
Due to the police dealing with an incident near the railway at Pokesdown trains have to run at reduced speed on all lines.
If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through this station may be delayed. Disruption is expected until 23:00 03/10.Customer Advice
Response teams are on their way to site.If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Additional Facilities Information
Additional Information
Customer Information
Further Information
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above. Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:38
Due | Station | Status |
---|
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | Platform | ||
---|---|---|---|---|---|
Collapse Preceding stations | |||||
18:19 | Weymouth | On Time | |||
18:23 | Upwey | On Time | |||
18:31 | Dorchester South | On Time | |||
18:38 | Moreton Dorset | 18:41 | |||
18:44 | Wool | 18:48 | |||
18:52 | Wareham | 18:54 | |||
18:55 | Holton Heath | 18:58 | |||
19:00 | Hamworthy | 19:03 | |||
19:06 | Poole | On Time | |||
19:20 | Bournemouth | 19:38 | |||
![]() |
|||||
18:58 | Poole | On Time | |||
19:02 | Parkstone Dorset | On Time | |||
19:06 | Branksome | On Time | |||
![]() |
|||||
19:24 | Pokesdown | 19:42 | |||
19:28 | Christchurch | 19:46 | |||
19:35 | New Milton | 19:55 | |||
19:42 | Brockenhurst | 20:02 | |||
20:00 | Southampton Central | 20:18 | |||
20:08 | Southampton Airport Parkway | 20:26 | |||
20:18 | Winchester | 20:36 | |||
Preceding Stations
![]() |
|||||
![]() |
20:35 | Basingstoke | 20:54 | ||
20:54 | Woking | 21:12 | |||
21:17 | Clapham Junction | 21:34 | |||
21:29 | London Waterloo | 21:43 | 14 | ||
Collapse Subsequent stations |
21:46 London Waterloo from Poole
Due
Exp
Basingstoke
21:03
21:16
London Waterloo
21:46
22:02
Problems
Alterations to this service are due to the emergency services dealing with an incident earlier today.
This train may be affected by the following route problems
Delays to services at Pokesdown
Due to the police dealing with an incident near the railway at Pokesdown trains have to run at reduced speed on all lines.
If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through this station may be delayed. Disruption is expected until 23:00 03/10.Customer Advice
Response teams are on their way to site.If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Additional Facilities Information
Additional Information
Customer Information
Further Information
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above. Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:38
Due | Station | Status |
---|
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | Platform | ||
---|---|---|---|---|---|
Collapse Preceding stations | |||||
19:00 | Weymouth | Not Stopping | |||
19:10 | Dorchester South | Not Stopping | |||
19:27 | Wareham | Not Stopping | |||
19:33 | Hamworthy | Not Stopping | |||
19:39 | Poole | On Time | |||
19:43 | Parkstone Dorset | 19:45 | |||
19:47 | Branksome | 19:49 | |||
19:57 | Bournemouth | On Time | |||
20:13 | Brockenhurst | 20:20 | |||
20:30 | Southampton Central | 20:36 | |||
20:37 | Southampton Airport Parkway | 20:44 | |||
20:48 | Winchester | 20:56 | |||
Preceding Stations
![]() |
|||||
![]() |
21:03 | Basingstoke | 21:16 | ||
![]() |
21:22 | Woking | 21:37 | ||
21:46 | London Waterloo | 22:02 | 15 | ||
Collapse Subsequent stations |
22:05 London Waterloo from Exeter St Davids
Due
Exp
Basingstoke
21:06
On Time
London Waterloo
22:05
Not Stopping
Problems
Alterations to this service are due to the emergency services dealing with an incident earlier today.
This train may be affected by the following route problems
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | |
---|---|---|---|
Collapse Preceding stations | |||
17:25 | Exeter St Davids | On Time | |
17:29 | Exeter Central | On Time | |
17:35 | Pinhoe | On Time | |
17:40 | Cranbrook | On Time | |
17:45 | Whimple | On Time | |
17:51 | Feniton | 17:53 | |
18:01 | Honiton | On Time | |
18:25 | Axminster | On Time | |
18:39 | Crewkerne | On Time | |
18:58 | Yeovil Junction | On Time | |
19:04 | Sherborne | On Time | |
19:12 | Templecombe | 19:15 | |
19:43 | Gillingham Dorset | On Time | |
20:01 | Tisbury | On Time | |
20:25 | Salisbury | On Time | |
20:37 | Grateley | On Time | |
20:44 | Andover | On Time | |
20:52 | Whitchurch Hants | On Time | |
20:58 | Overton | On Time | |
Preceding Stations
![]() |
|||
![]() |
21:06 | Basingstoke | On Time |
21:36 | Woking | Cancelled | |
21:57 | Clapham Junction | Cancelled | |
22:05 | London Waterloo | Not Stopping | |
Collapse Subsequent stations |
22:12 London Waterloo from Salisbury
Due
Exp
Basingstoke
21:28
On Time
London Waterloo
22:12
Not Stopping
Problems
Alterations to this service are due to the emergency services dealing with an incident earlier today.
This train may be affected by the following route problems
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | |
---|---|---|---|
Collapse Preceding stations | |||
20:47 | Salisbury | 20:49 | |
21:10 | Andover | On Time | |
Preceding Stations
![]() |
|||
![]() |
21:28 | Basingstoke | On Time |
21:48 | Woking | Cancelled | |
22:12 | London Waterloo | Not Stopping | |
Collapse Subsequent stations |
22:24 London Waterloo from Weymouth
Due
Exp
Basingstoke
21:36
21:43
London Waterloo
22:24
22:29
Problems
This service has been delayed by the emergency services dealing with an incident
This train may be affected by the following route problems
Delays to services at Pokesdown
Due to the police dealing with an incident near the railway at Pokesdown trains have to run at reduced speed on all lines.
If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through this station may be delayed. Disruption is expected until 23:00 03/10.Customer Advice
Response teams are on their way to site.If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Additional Facilities Information
Additional Information
Customer Information
Further Information
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above. Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:38
Due | Station | Status |
---|
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | Platform | ||
---|---|---|---|---|---|
Collapse Preceding stations | |||||
19:15 | Weymouth | 19:19 | |||
19:19 | Upwey | 19:23 | |||
19:27 | Dorchester South | 19:32 | |||
19:34 | Moreton Dorset | 19:39 | |||
19:41 | Wool | 19:46 | |||
19:53 | Wareham | On Time | |||
20:00 | Hamworthy | On Time | |||
20:08 | Poole | On Time | |||
20:21 | Bournemouth | On Time | |||
20:24 | Pokesdown | On Time | |||
20:28 | Christchurch | On Time | |||
20:35 | New Milton | 20:37 | |||
20:43 | Brockenhurst | On Time | |||
20:59 | Southampton Central | 21:10 | |||
21:07 | Southampton Airport Parkway | 21:17 | |||
![]() |
21:17 | Winchester | 21:26 | ||
Preceding Stations
![]() |
|||||
21:36 | Basingstoke | 21:43 | |||
21:56 | Woking | 22:02 | |||
22:16 | Clapham Junction | 22:21 | |||
22:24 | London Waterloo | 22:29 | 11 | ||
Collapse Subsequent stations |
22:32 London Waterloo from Portsmouth Harbour
Due
Exp
Basingstoke
21:24
Cancelled
London Waterloo
22:32
Not Stopping
Problems
Alterations to this service are due to the emergency services dealing with an incident earlier today.
This train may be affected by the following route problems
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | |
---|---|---|---|
Collapse Preceding stations | |||
19:55 | Portsmouth Harbour | Cancelled | |
20:00 | Portsmouth & Southsea | Cancelled | |
20:04 | Fratton | Cancelled | |
20:08 | Hilsea | Cancelled | |
20:13 | Cosham | Cancelled | |
20:18 | Portchester | Cancelled | |
20:27 | Fareham | Cancelled | |
20:34 | Botley | Cancelled | |
20:39 | Hedge End | Cancelled | |
20:49 | Eastleigh | Cancelled | |
20:55 | Shawford | Cancelled | |
21:01 | Winchester | Cancelled | |
21:09 | Micheldever | Cancelled | |
Preceding Stations
![]() |
|||
21:24 | Basingstoke | Cancelled | |
21:31 | Hook | Cancelled | |
21:35 | Winchfield | Cancelled | |
21:40 | Fleet | Cancelled | |
21:46 | Farnborough Main | Cancelled | |
21:53 | Brookwood | Cancelled | |
21:59 | Woking | Cancelled | |
22:06 | Weybridge | Cancelled | |
22:10 | Walton-on-Thames | Cancelled | |
22:17 | Surbiton | Cancelled | |
22:32 | London Waterloo | Cancelled | |
Collapse Subsequent stations |
23:01 London Waterloo from Yeovil Junction
Due
Exp
Basingstoke
22:06
On Time
London Waterloo
23:01
Not Stopping
Problems
Alterations to this service are due to the emergency services dealing with an incident earlier today.
This train may be affected by the following route problems
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | |
---|---|---|---|
Collapse Preceding stations | |||
20:13 | Yeovil Junction | On Time | |
20:19 | Sherborne | On Time | |
20:27 | Templecombe | 20:30 | |
20:43 | Gillingham Dorset | On Time | |
21:01 | Tisbury | On Time | |
21:25 | Salisbury | On Time | |
![]() |
21:37 | Grateley | On Time |
21:44 | Andover | On Time | |
21:52 | Whitchurch Hants | On Time | |
21:58 | Overton | On Time | |
Preceding Stations
![]() |
|||
22:06 | Basingstoke | On Time | |
22:29 | Woking | Cancelled | |
22:53 | Clapham Junction | Cancelled | |
23:01 | London Waterloo | Not Stopping | |
Collapse Subsequent stations |
23:29 London Waterloo from Weymouth
Due
Exp
Basingstoke
22:41
Cancelled
London Waterloo
23:29
Not Stopping
Problems
Alterations to this service are due to the emergency services dealing with an incident earlier today.
This train may be affected by the following route problems
Delays to services at Pokesdown
Due to the police dealing with an incident near the railway at Pokesdown trains have to run at reduced speed on all lines.
If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through this station may be delayed. Disruption is expected until 23:00 03/10.Customer Advice
Response teams are on their way to site.If you need any help with your journey, please speak to a member of staff or use a station help point.
We are very sorry for any disruption to your journey.
Additional Facilities Information
Additional Information
Customer Information
Further Information
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above. Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:38
Due | Station | Status |
---|
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | |
---|---|---|---|
Collapse Preceding stations | |||
20:05 | Weymouth | Cancelled | |
20:09 | Upwey | Cancelled | |
20:18 | Dorchester South | Cancelled | |
20:24 | Moreton Dorset | Cancelled | |
20:30 | Wool | Cancelled | |
20:40 | Wareham | Cancelled | |
20:46 | Hamworthy | Cancelled | |
20:52 | Poole | Cancelled | |
20:56 | Parkstone Dorset | Cancelled | |
21:00 | Branksome | Cancelled | |
21:10 | Bournemouth | Cancelled | |
21:14 | Pokesdown | Cancelled | |
21:18 | Christchurch | Cancelled | |
21:23 | Hinton Admiral | Cancelled | |
21:27 | New Milton | Cancelled | |
21:32 | Sway | Cancelled | |
21:37 | Brockenhurst | Cancelled | |
21:45 | Ashurst New Forest | Cancelled | |
21:50 | Totton | Cancelled | |
21:58 | Southampton Central | Cancelled | |
22:06 | Southampton Airport Parkway | Cancelled | |
22:10 | Eastleigh | Cancelled | |
22:16 | Shawford | Cancelled | |
22:22 | Winchester | Cancelled | |
Preceding Stations
![]() |
|||
22:41 | Basingstoke | Cancelled | |
23:01 | Woking | Cancelled | |
23:21 | Clapham Junction | Cancelled | |
23:29 | London Waterloo | Cancelled | |
Collapse Subsequent stations |
23:32 London Waterloo from Portsmouth Harbour
Due
Exp
Basingstoke
22:24
On Time
London Waterloo
23:32
On Time
Problems
This train may be affected by the following route problems
Cancellations to services between Wimbledon and Woking
Following emergency services dealing with an incident between Wimbledon and Woking all lines are now open.
Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Impact
Train services running through these stations may be cancelled, delayed or revised. Disruption is expected until the end of the day.Customer Advice
Power to the tracks has been restored and all lines have now reopened.Due to the level of disruption to your journey, passengers are now able to source their own taxis between London Waterloo - Guildford - Woking - Alton - Salisbury- Exeter St Davids and claim them back through the SWR Website. You will need to provide the following details to make a claim:
Your full contact details.
The time and date of your journey.
The stations you travelled to and from.
A detailed description of the series of events that took place.
Copies of your train ticket/s and taxi receipt.
Additionally, if you choose not to travel today due to the disruption being experienced, we have arranged for tickets dated today, 03/10/2025, to be valid for use tomorrow 04/10/2025 at no additional charge to yourself.
You can use your ticket, at no extra cost, on the following services:
Transport for London (TFL) Bus Services:
- Transport for London (TFL) buses on the routes between London Waterloo - Clapham Junction - Wimbledon - Surbiton - Chessington South - Hampton Court - Epsom - Leatherhead - Dorking.
TFL Underground:
- District Line from London Waterloo or Wimbledon towards Westminster change at Embankment via Bakerloo, Jubilee and Northern lines for London Waterloo or Wimbledon.
-Victoria Line between Victoria and Vauxhall Station in both directions until further notice.
Rail Services:
-Southern services between London Victoria - Clapham Junction Epsom Dorking in both directions.
-Southern services between Dorking / Leatherhead / Epsom /Reigate / Redhill / Clapham Junction and London Victoria.
-GWR services from Dorking Deepdene to Gatwick Airport or towards Guildford for onward connections for London.
-Thameslink services between Wimbledon and Blackfriars/Central London for the connections with London Underground in both directions.
-Thameslink between Wimbledon to Elephant & Castle in both directions until further notice & change for London Underground services towards London Waterloo.
-Great Western Railway services between Dorking (Deepdene) - Guildford Reading in both directions.
-Great Western Railway services between Basingstoke and Reading in both directions.
-Great Western Railway services between London Paddington and Exeter St Davids in both directions.
-Southern Railway services between Portsmouth Harbour and Southampton Central in both directions.
-Southern Railway services between Portsmouth Harbour and London Victoria in both directions.
Bus Services:
-Falcon Buses route 28 between Woking, Brookwood, Worplesdon and Guildford.
-Falcon Buses 408 between Cobham - Oxshott - Leatherhead - Ashtead - Epsom
-Falcon Buses 456 between Staines - Chertsey - Addlestone - West Byfleet - Woking
-Falcon Buses 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court Kingston
-Falcon Buses route 515 between Byfleet and New Haw, Weybridge, Walton on Thames, Esher, Thames Ditton, Surbiton, Kingston
-Falcon Buses 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames - Weybridge
-Falcon Buses 564 between Hersham and Walton On Thames
-Falcon Buses 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-Falcon Buses 400 between Walton on Thames - Shepperton - Ashford Staines
-Falcon Buses 436 between Woking - West Byfleet - Byfleet & New Haw Weybridge
-Falcon Buses 437 between Woking - West Byfleet - Byfleet & New Haw
-Falcon Buses 479 between Guildford - Clandon - Horsley - Effingham Village - Bookham - Leatherhead - Ashtead - Epsom
-White Bus Services 458 between Staines - Shepperton - Walton-on-Thames - Hersham - Esher - Hinchley Wood - Thames Ditton - Surbiton - Kingston
-White Bus Services 555 between Walton-on-Thames - Shepperton - Sunbury - Ashford Surrey
-Diamond Buses route 458 between Walton on Thames, Esher, Shepperton, Kingston, Staines
-Diamond Bus South East 555 between Ashford - Sunbury - Shepperton - Walton On Thames Hersham
-White Bus Services 462 and 463 between Guildford - Clandon - Woking
-First Berkshire & the Thames Valley route Rail Air 2 between Guildford and Woking.
-Stagecoach route 4 between Aldershot and Farnham.
-Stagecoach route 5 between Aldershot and Farnham.
-Stagecoach route 46 between Farnham, Godalming and Guildford.
-Stagecoach route 34 between Guildford, Woking, Bagshot and Camberley.
-Stagecoach route 35 between Guildford and Woking.
-Stagecoach route 65 between Alton, Bentley, Farnham and Guildford.
-Stagecoach route 70 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 71 between Guildford, Godalming, Milford, Witley and Haslemere.
-Stagecoach route 72 between Guildford, Farncombe and Godalming.
If you need any help with your journey, please speak to a member of staff or use a station help point.
Additional Facilities Information
Additional Information
Customer Information
Further Information
An update will follow within the next 1 hour.If you or someone close to you has been affected by this incident or other, there is always someone to talk to. Contact the Samaritans on 116 123 free at any time, on any phone. Help & advice is only a phone call away. South Western Railway work closely with the Samaritans and support the brilliant work that they do.
If you would prefer to use local buses to continue your journey please check Traveline (http://www.traveline.info/) - South Western Railway tickets are not valid on local buses unless stated above.
Have you been delayed? Please see https://www.southwesternrailway.com/contact-and-help/refunds-and-compensation for our compensation policy.
Want to know more about the common causes of delays and what were doing to reduce their frequency and impact? More information can be found on the Network Rail website: https://www.networkrail.co.uk/running-the-railway/looking-after-the-railway/delays-explained/
If you would like to make a comment about your experience with us today, please call us on 0345 6000 650 or see https://www.southwesternrailway.com/contact-and-help/contact-us for other ways to contact us.
Attachment
Last Updated: 03/10/2025 21:28
Due | Station | Status |
---|
Due | Station | Expected | |
---|---|---|---|
Collapse Preceding stations | |||
20:55 | Portsmouth Harbour | On Time | |
21:00 | Portsmouth & Southsea | 21:04 | |
21:04 | Fratton | 21:07 | |
21:08 | Hilsea | 21:13 | |
21:13 | Cosham | 21:16 | |
21:18 | Portchester | 21:22 | |
21:24 | Fareham | 21:28 | |
21:31 | Botley | 21:36 | |
![]() |
21:36 | Hedge End | 21:40 |
21:45 | Eastleigh | 21:47 | |
21:54 | Winchester | 21:56 | |
22:03 | Micheldever | On Time | |
Preceding Stations
![]() |
|||
22:24 | Basingstoke | On Time | |
22:31 | Hook | On Time | |
22:35 | Winchfield | On Time | |
22:40 | Fleet | On Time | |
22:46 | Farnborough Main | On Time | |
22:53 | Brookwood | On Time | |
22:59 | Woking | On Time | |
23:06 | Weybridge | On Time | |
23:10 | Walton-on-Thames | On Time | |
23:16 | Surbiton | On Time | |
23:32 | London Waterloo | On Time | |
Collapse Subsequent stations |
Update For Other Train
20:57 Weymouth to London Waterloo due 01:02 has been cancelled.
This is due to the emergency services dealing with an incident earlier today.
This is due to the emergency services dealing with an incident earlier today.
Impact
Customer Advice
Additional Facilities Information
Additional Information
Customer Information
Further Information
Attachment
Last Updated: 03/10/2025 21:18
Due | Station | Status |
---|---|---|
20:57 | Weymouth | Not Stopping |
21:01 | Upwey | Not Stopping |
21:09 | Dorchester South | Not Stopping |
21:16 | Moreton Dorset | Not Stopping |
21:22 | Wool | Not Stopping |
21:30 | Wareham | Not Stopping |
21:37 | Hamworthy | Not Stopping |
21:43 | Poole | Not Stopping |
21:47 | Parkstone Dorset | Not Stopping |
21:50 | Branksome | Not Stopping |
22:10 | Bournemouth | Not Stopping |
22:22 | Pokesdown | Not Stopping |
22:26 | Christchurch | Not Stopping |
22:31 | Hinton Admiral | Not Stopping |
22:35 | New Milton | Not Stopping |
22:40 | Sway | Not Stopping |
22:46 | Brockenhurst | Not Stopping |
22:54 | Ashurst New Forest | Not Stopping |
22:59 | Totton | Not Stopping |
23:11 | Southampton Central | Not Stopping |
23:19 | Southampton Airport Parkwy | Not Stopping |
23:23 | Eastleigh | Not Stopping |
23:28 | Shawford | Not Stopping |
23:35 | Winchester | Not Stopping |
23:43 | Micheldever | Not Stopping |
23:55 | Basingstoke | Not Stopping |
00:03 | Hook | Not Stopping |
00:07 | Winchfield | Not Stopping |
00:12 | Fleet | Not Stopping |
00:18 | Farnborough Main | Not Stopping |
00:25 | Brookwood | Not Stopping |
00:30 | Woking | Not Stopping |
00:46 | Wimbledon | Not Stopping |
00:52 | Clapham Junction | Not Stopping |
00:57 | Vauxhall | Not Stopping |
01:02 | London Waterloo | Not Stopping |
Station Update
The Ladies toilets on platform 4 are out of order at Basingstoke station.
Impact
Customer Advice
Additional Facilities Information
Additional Information
Customer Information
Further Information
Attachment
Last Updated: 29/09/2025 17:55
Due | Station | Status |
---|