The lifts will be out of order between Platform 1-3 and Overbridge from now until 00:01 on 08/09/2025 at Lancaster station.
Additional Facilities Information
Additional Information
Due to Planned Maintenance on the Lift between Platform 1-3 and the overbridge which connects to Platforms 4&5 and access to Meeting House Lane on the Eastern Entrance to the station.
If you are travelling from Platforms 1,2 or 3, and require the use of the lift we recommend you plan your journey to enter/exit the station via Station Road.
For Platforms 4 or 5 you can access via Meeting House Lane.
Alternatively, speak to station staff who will be able to direct you, we are sorry for the inconvenience caused, please allow extra time to complete your journey when travelling to/from Lancaster Station.
Please speak to station staff or request Assisted Travel on 0800 107 2149.
Further Information
We are sorry for any inconvenience this may have caused to your journey today.
If you require the use of a ramp or any assistance in boarding or alighting a train, please make one of our conductors aware who are available on every service. If you need to speak to someone from the Passenger Assist team you can contact them on 0800 022 3720.
If your journey has been delayed, you may be entitled to some compensation.
Please check www.tpexpress.co.uk/help/delay-repay-compensation for further information.
For assistance with your journey, you can also follow us on X @TPEassist or you can message us on WhatsApp at 07812 223 336 .
Last Updated: 16/08/2025 06:40