Step free access will be unavailable at the station between platform 3 and platform 4 from now until further notice at Preston station.
Additional Facilities Information
Additional Information
Please speak to station staff or request Assisted Travel on 0800 107 2149.
Further Information
We are sorry for any inconvenience this may have caused to your journey today.
If you require the use of a ramp or any assistance in boarding or alighting a train, please make one of our conductors aware who are available on every service. If you need to speak to someone from the Passenger Assist team you can contact them on 0800 107 2149.
If your journey has been delayed, you may be entitled to some compensation.
Please check www.tpexpress.co.uk/help/delay-repay-compensation for further information.
For assistance with your journey, you can also follow us on X @TPEassist or you can message us on WhatsApp at 07812 223 336 .
Last Updated: 29/10/2026 04:23