Northallerton station will be unstaffed from 17:30 on 02/04/2026 until the end of the day.
Additional Facilities Information
Additional Information
Do you need to collect or purchase tickets today?
Customers should use the ticket vending machines to collect and purchase tickets prior to boarding the train, where facilities are available.
If the machine does not sell the ticket that youre wishing to purchase then please speak to the Conductor when boarding the train.
Alternatively, go paper free and purchase your tickets via the TPE App and present them when requested on your phone.
TransPennine Express apologises for any inconvenience this may cause.
Do you require additional assistance in boarding or alighting at this station?
Please speak to station staff, our onboard team or request Assisted Travel on 0800 107 2149.
Further Information
We are sorry for any inconvenience this may have caused to your journey today.
If you require the use of a ramp or any assistance in boarding or alighting a train, please make one of our conductors aware who are available on every service. If you need to speak to someone from the Passenger Assist team you can contact them on 0800 022 3720.
If your journey has been delayed, you may be entitled to some compensation.
Please check www.tpexpress.co.uk/help/delay-repay-compensation for further information.
For assistance with your journey, you can also follow us on X @TPEassist or you can message us on WhatsApp at 07812 223 336 .
Last Updated: 02/04/2026 04:49